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© 2019 Bravoo
Trip safety
Our commitment to riders
Bravoo is dedicated to keeping people safe on the road. Our technology enables us to focus on rider safety before, during, and after every trip. Here's how.
Before the trip
Getting a safe ride
Safe pickups
The Bravoo app automatically finds your location to provide door-to-door service. That means you stay safe and comfortable wherever you are until your driver arrives.
Open to everyone, everywhere
All ride requests are blindly matched with the closest available driver. So there is no discrimination based on race, gender, or destination.
Driver profiles
When you’re matched with a driver, you’ll see their name, license plate number, photo, and rating—so you know who’s picking you up ahead of time. And even after the trip, you’re able to contact your driver if you left something behind.
On trip
Getting to your destination
Share your ETA
Once your driver has picked you up, share your ETA with your friends and family so they can follow your route and know when to expect you.
Always on the map
Follow your trip in real-time so you always know where you are. And if you use BravooPOOL, you’ll know exactly who’s riding with you.
After the trip
Always here for you
Anonymous feedback
After every trip, you can rate the driver and provide anonymous feedback about your ride. We review all feedback because our goal is to make every ride a great experience.
24/7 support
Our support team is always ready to respond to any questions you may have about your trip and help you retrieve lost items.
Rapid response
Our specially-trained incident response teams are available around the clock to handle any urgent concerns that arise.
“I work events late at night, and with Bravoo, I feel safer knowing I don’t have to go wait outside and hope I can flag down a ride.”
Brittany,
Rider from Portland
In the App and Offline
Improving experiences with technology
Easiest way around
One tap and a car comes directly to you. Hop in—your driver knows exactly where to go. And when you get there, just step out. Payment is completely seamless.
Anywhere, anytime
Daily commute. Errand across town. Early morning flight. Late night drinks. Wherever you’re headed, count on Bravoo for a ride—no reservations required.
Low-cost to luxury
Economy cars at everyday prices are always available. For special occasions, no occasion at all, or when you just a need a bit more room, call a black car or SUV.
Rider safety tips
How to keep yourself safe
We worked with law enforcement to create this guide on how to ride safely with Bravoo. It explains what you can do to stay safe while riding.
READ GUIDE